by glen | September 16, 2012 9:34 pm
This is the notice given to group owners when groups are first set up. Please refer to these instructions as needed, mentioning them to your co-moderators.
Your Email Group is ready for your use! MANAGING YOUR EMAIL GROUP ------------------------- You can maintain your group using e-mail commands (send any message to firstname.lastname@example.org for details) or by using the web-based MimerDesk maintenance tool at https://freegroups.net If you have not already created an account in MimerDesk, please do so now. If you have trouble with the Register button, you can send any email to email@example.com to register. ADDING SUBSCRIBERS TO YOUR NEW GROUP ------------------------------------ You can add subscribers to your group as soon as you Log in to MimerDesk. In MimerDesk, click on the name of your group in the My Groups box, then select Add Users from the Current Tool pulldown menu in the upper right. Enter email addresses in any but the top box. Here is a demo to add users: /images/demo-add-user.mp4 Removing subscribers demo: /images/demo-remove-user.mp4 Once your subscribers are added, you can email your group by sending your message to: "firstname.lastname@example.org". VACATION AUTO-RESPONDERS ------------------------ Do not, for any reason, set up an automated response email when you intend to be away from your email group for an extended time. Such automated emails can auto-approve moderated email requests, auto-subscribe all requested subscriptions to your group, and can create a message-posting loop that will drive away all your group members. If this begins to happen, your address will be unsubscribed from all email groups, and your group may be permanently deleted from this service. Other promises you made when you applied for this group are still at /guide/your-group-here.html - just in case you forget. (-: GROUP HOME PAGE --------------- Your Email Group also has its own home page! It is located at /groups/some-group and the page will come to life at 2am EST of the day after your first message is sent to the email group address. 4Gb of Public web space is also available for the group. For example, hundreds of sermon MP3 or OGG files could be placed online - even videos... In MimerDesk, just go to the Files tool for your group, click the "Public" checkbox, and click OK. It will give a warning about deleting files, but as long as you have none checked, it will not delete anything. Upload any files or web pages you want to provide to the Internet, and they will instantly be available for Christian ministry. EMAIL ATTACHMENTS ----------------- PDF files are accepted for those groups that have "Styled (HTML) Mail Allowed" checked in the Modify Group Information area of MimerDesk. Keep in mind that the total message size limit still applies, so no email message (including the PDF) can be greater than 200k, except from 2-6am EST when the limit is 500k. Besides PDF, RTF, JPG, GIF, and PNG are allowed. READING MESSAGES FROM THE WEB ----------------------------- Any group member can Register in MimerDesk and read or post messages from the web. Members of groups whose message archives are not public can read messages on the web right from the Group Home Page noted above, AFTER they log into MimerDesk and a cookie is set. However, the Newsgroup method below is faster. READING MESSAGES USING "NEWSGROUP" SOFTWARE ------------------------------------------- Your group members can use Mozilla Thunderbird or Outlook Express to read the messages from your group as a Newsgroup. Groups with "Archives only for Subscribers" will require subscribers to log in using their MimerDesk name and password. The URL to connect news readers to your newsgroup is news://freegroups.net/some-group The link is also on your group home page when you click "Start Reading..." DIGESTS AND MICROSOFT OUTLOOK ----------------------------- Microsoft has not programmed Microsoft Outlook to operate well with email digests, so your digests seem to arrive as separate file attachments instead of a set of individually readable MIME parts in one message. If you decide to put up with this poor product, here are the steps to read digests: 1. open the TEXT file attachment at top - it is the index/key to all messages 2. the message number in the index matches the filename of the attachment 3. select the filename to read, and that message will operate as normal email This picture shows how Outlook will look with digests open: /images/outlook-digest.jpg For a more modern and enjoyable digest and email reading experience, use Mozilla Thunderbird, which is free and displays digests as one continuous flowing email message. It looks like this: /images/thunderbird-digest.jpg To configure Outlook to access messages in Newsgroup mode instead, visit /guide/?page_id=66. These instructions explain how. A link to them is provided on every group home page that needs them. GROUP CALENDAR -------------- Every Email Group here has a Group Calendar. The Calendar allows you to pre-program email messages to be sent to your Group at times, days, and recurrences you choose. Imagine you have a Group that gets a daily devotional, but you plan to be on vacation for a week. With the Group Calendar, you can write your devotionals in advance and have the Calendar email them out each day at the normal time, just as if you were still doing it manually. When the Event is mailed to the Group, it will appear to come from you - even if the Event is set up by one of your co-moderators. Keep that in mind. See demo: /images/demo-using-the-group-calendar.mp4 LIST MANAGEMENT DETAILS ----------------------- Here are several tips on using the web tool to configure your group: 1. The Group Owner is you. I also refer to you as a Group Moderator. 2. Initially, you may spend some time adding or deleting subscribers using MimerDesk. Remember that your digest members are on a sublist. The "Allow" list (other Email Group systems call this NOMAIL) is for web-subscribers who do not want to get email, but still want to be able to email the group and read recent/past mail on the web or via the Newsgroup. 3. Two other sublists are Shepherd and Deny. Shepherd members have their messages redirected to a moderator, preventing them from freely posting to the group. People in the Deny sublist cannot ever post to the group. 4. You can add or delete your own co-moderators also from the main subscriber page above. A co-moderator is helpful especially on Groups that use moderated posting. Be careful, because in MimerDesk, a co-moderator has all the privileges you do as owner! 5. When you enter the Configuration page, the Group settings are set to your requirements when the Group is first created. In general, the only setting you may ever want to change is Moderated Posting, which will let you quickly clamp down on a renegade discussion by making you pre-approve all posts to the Group. Unless you are online a lot or have a very slow Group, avoid Moderated Posting. A configuration demo: /images/demo-configure-group.swf 6. You can change the Subject Prefix of all outgoing messages from your Group. Please try to keep the Prefix the same as your Group name - though changes in the case of letters is fine and helpful. Using abbreviated Group names can confuse group members when it comes time to unsubscribe. 7. By default, we usually set the Replies to Group checkbox - it causes all your subscriber replies to be sent to the Group. Without that, all replies will be sent privately/only to the original poster. 8. In your group Configuration, there are several text fields that allow you to customize the messages your subscribers get when they interact with your Group email commands. Cryptic <#l#> stuff is there for a purpose in those files - so please do not remove it. Please note that all Group owners are automatically subscribed to the MODERATOR Email Group, which is used to make announcements about system changes, and for moderators like yourself to give and get help from people running Groups just like you. Subscription to this Group is highly recommended, but you can unsubscribe and read messages in MimerDesk if needed. Enjoy your Email Group!
Source URL: https://freegroups.net/guide/frequently-asked-questions-faq/moderator-guide/
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